About Chikka
Chikka was founded in 2000 by Chito Bustamante, Dennis Mendiola, and Alexandra Roxas in Pasig, building a pioneering internet-to-SMS instant messaging service that let users chat from a desktop computer with recipients receiving messages as regular SMS texts on their mobile phones — years before smartphone-based messaging apps like WhatsApp or Viber existed.
The service bridged a real gap of its era: broadband and desktop internet access was more common among some users than reliable, affordable mobile data, and Chikka let people on either side of that divide reach each other through whichever channel they actually had.
Smart Communications wholly acquired Chikka in 2009, retaining its original management team after the deal. The service continued operating under Smart’s ownership for nearly a decade before being shut down entirely on March 31, 2018 — a full-cycle story of a genuinely early Philippine messaging pioneer that ultimately could not survive the shift to smartphone-native messaging apps that made its original internet-to-SMS bridge model obsolete.
The Problem They're Solving
In the early-to-mid 2000s, internet users on desktop computers and mobile phone users relying on SMS had no direct way to message each other in real time; Chikka bridged that gap years before smartphones made a single messaging app accessible to both audiences at once.
Who They Serve
Filipino internet users messaging from desktop computers, and mobile phone users receiving and replying via SMS, in the years before smartphone-native messaging apps became widely available.
What Makes Them Different
Chikka's internet-to-SMS bridge was a genuinely novel product for its 2000-era launch, solving a real and specific connectivity-mismatch problem that predates the smartphone messaging apps most people now take for granted — but that same core innovation also became the reason it eventually became obsolete once smartphones made the original online/offline divide it bridged largely disappear.
What Happened
Wholly acquired by Smart Communications in 2009 (original management team retained after the acquisition). The service continued operating under Smart's ownership for nearly a decade before being shut down entirely on March 31, 2018.
Traction & Milestones
Wholly acquired by Smart Communications in 2009 with original management retained; continued operating under Smart's ownership for nearly a decade before shutting down entirely on March 31, 2018.
The Founders
Chito Bustamante
Co-Founder
Dennis Mendiola
Co-Founder
Alexandra Roxas
Co-Founder