KonsultaMD

KonsultaMD began in 2015 as a telehealth hotline incubated within Globe Telecom’s 917Ventures innovation arm, growing over the following decade into the Philippines’ largest telehealth platform before its 2025 acquisition by mWell. Based in Mandaluyong, the service connected users with licensed Filipino doctors around the clock by phone or app for real-time medical guidance, diagnostics referrals, medicine delivery, and home care coordination, sold primarily through subscription tiers (postpaid, prepaid, and a higher-touch “platinum elite” plan).

As a platform incubated and owned within a large telecom/conglomerate structure (Globe Telecom, and by extension the broader Ayala Group) rather than an independently VC-funded startup, KonsultaMD does not have a disclosed external funding history in the way a typical venture-backed company would — its growth capital came from its corporate parent rather than outside investors, which this entry states plainly rather than guessing at a funding figure that does not really apply to how the company was built.

KonsultaMD’s most notable public growth milestone came during the COVID-19 pandemic, when it reported a 450% jump in monthly consultations between January and April 2020 as Filipinos sought remote medical guidance rather than risk in-person clinic visits. By the time of its 2025 acquisition, the platform had grown to roughly 2.7 million users. mWell’s acquisition of KonsultaMD was explicitly framed by both companies as consolidation aimed at building the country’s largest integrated digital healthcare ecosystem, with KonsultaMD continuing to operate under its own brand in the interim.

Many Filipinos, especially outside major cities, face long waits, travel costs, or simple inconvenience getting a doctor's opinion for common, non-emergency medical questions.

Filipino consumers, sold primarily through subscription plans, who want fast phone- or app-based access to a licensed doctor for medical guidance without an in-person clinic visit.

KonsultaMD built its base as a genuinely 24/7 phone-first medical hotline (not just an app-based video-call service), backed by Globe Telecom's distribution and customer relationships, which let it reach a broad, telecom-scale user base well before "telehealth app" became a crowded category during the pandemic.

On February 12, 2025, Metro Pacific Health Tech Corporation (mWell), part of the Metro Pacific Investments/First Pacific group, acquired 100% of KonsultaMD from Globe Telecom's Ayala-linked ownership. KonsultaMD has continued operating under its own brand under mWell/MPIC management since the acquisition, per the companies' own announcements; the deal's financial terms were not disclosed.